VIOFO Help Center

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Support for MT1

Tutorial Videos

VIOFO MT1 Motorcycle Dash Camera | Fitting & Review

An-Depth Review of VIOFO MT1 Motorcycle Camera

FAQ

  • What is the maximum card the camera supports?

    The camera supports cards up to 256GB, 128GB is preferable.

    Micro SD Cards play an important role in dashcams, but not all cards are suitable to be used in dashcams.

    You can refer to this when choosing a card.

  • Why does my camera keeps flashing and can not connect to WIFI?

    The issue is related to the microSD card and cable connection.

    Please reconfirm the cable connection and format the card to FAT32.

    As to the connection, please make sure the pins in each cable is aligned.

  • Why is the WIFI password wrong?

    The default WIFI password is 12345678.

    If you encounter a wrong password reminder when accessing WIFI, you may reset the camera or update the firmware to reset the password to 12345678.

  • What accessories come with the camera?

    The default box comes with essential accessories you need, and a 32GB VIOFO card is also included.

  • Does MT1 support motion detection?

    Yes, if you turn it on, the camera will stop recording if no movement is detected for 60 seconds, while it shall restart recording once it detects motion again.

  • Why is the live video feed black?

    The issue may happen in some iPhones.

    Please try to disable the VIOFO APP from accessing cellular data in the setup as the pic below.

    There are more TIPS related to WIFI and APP for your reference.

    WIFI & APP Tips 

  • Does MT1 support Parking Mode?

    No, the camera does not support parking mode.

  • How long are the cables? Can i extend the camera cable?

    The front and rear camera cables can be extended by 1.6 feet and be 6.23 feet, you can contact VIOFO customer service when you place an order if you need a longer version.

    Please note we do not suggest extending the cables on your own.

  • How to format the card?

    There are 2 ways to format the card. 

    ① Format the card by VIOFO APP. 

    ② Take the card out and format it on PC, here is a tool you can download for deep formatting. 

    We suggest you format the card periodically to ensure the best performance of the camera.

  • How to reset the camera?

    You can use a toothpick to poke the reset hole and stay for a few seocnds , camera shall restrat.

    Please keep camera powered when resetting.

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Downloads

Firmware

How to update firmware:

Format the card first and then download the bin file to the the card and power the camera with card inserted.

Firmware Update

FWMT1A.bin (4.53 MB) Download
Change Log for V1.2_20230316
  1. Fix: Trival bugs fixed

Contact Us

Contact Us

Office Hours: Mon-Sun 8:00-24:00(GMT+8)

Submit a Ticket

Email Support

Support@viofo.com

Phone Service

+86 755 8526 8909 (CN)