A229 Duo Dash Cam Support

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Tutorial Videos

FAQ

What is the maximum card the camera supports?

The camera supports cards up to 256GB, 128GB is preferable.

Micro SD Cards play an important role in dashcams, but not all cards are suitable to be used in dashcams.

You can refer to this when choosing a card.
Why is my camera beeping constantly?

Constant beeping indicates that the camera is not in the recording, most of such issues are related to the microSD card.
Please format your card or use a new one we recommend.
Why is the time wrong in my videos? How to update it?

Please set the correct time zone manually first. (In consideration of daylight saving).
Then the camera GPS will update the date and time when it works.
How to pair the Bluetooth button to the dashcam? How to lock a video?

Long press the Bluetooth button till the red light turns blue. Then you can press Bluetooth to take a picture and lock videos.
You can also press the yellow triangle button on the camera to locl videos.
Once triggered by G-Sensor, the camera shall also lock videos automatically.
What accessories come with the camera?

The camera comes with all the essential accessories you need, like a car charger and GPS mount.
Optional accessories include HK4 and fuse tap for parking mode, CPL to reduce reflections, Bluetooth Control for remote locking, microphone and VIOFO original cards.
What are its advantages over A129 series？

It has a big 2.4'' screen and supports 2K for both front and rear camera, it also supports voice notifications.
Why is the live video feed black? And app not working?

The issue may happen with some iPhones.

Please try to disable the VIOFO APP from accessing cellular data in the setup as below pic.

There is a detailed passage if you have other app issue.

WIFI & APP Tips
Can i install the camera on another car?

Yes, the camera body can be detached from the GPS mount easily.
If you have used the static sticker, you can move the whole camera easily.
How to use Static Sticker
Here are the accessories you may need to install the camera on other cars.
A229 Accessories
How long is the rear cable? can i extend it?

The default rear cable is 6M（19.68 feet), and you can buy a longer cable(8M/10M) separately from our store,
We do not suggest extending it on your own.
How do Parking Mode work?

First, as the camera needs a constant power supply to record, you need the hardwire Kit (HK4) and fuse tap to take electricity from your car battery, connect the red BAT cable to a port with constant power and the yellow ACC cable to the accessory port (no power when the engine is off), the ACC cable can detect voltage change and then send a signal to the camera, so the camera can switch between parking mode and driving mode freely.
Here is s simulation video.
Please note that hardwire Kit (HK4) and fuse tap needs to be purchased separately.
What is the use of the transparent stickers?

The transparent stickers are static stickers, which can be attached to your car windshield before installing the camera.
How to use Static Sticker
Why is the camera so hot when recording?

It is normal for the camera to get hot during recording, The dashcam can sustain temperature within -10℃~65℃(5℉~149℉).
We suggest not exposing the dashcam to direct sunlight or too high-temperature surroundings for too long, it may cause the camera overheating.