VIOFO Help Center

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Support for A229 PRO 3CH

Tutorial Videos

A229 Pro User Guide

FAQ

  • What is the maximum card the camera supports?

    The camera supports cards up to 256GB, 128GB is preferable.

    Micro SD Cards play an important role in dashcams, but not all cards are suitable to be used in dashcams.

    You can refer to this when choosing a card.

  • Why is the time wrong in my videos? How to update it?

    Please set the correct time zone manually first. (In consideration of daylight saving). 

    Then the camera GPS will update the date and time when it works.

  • How to pair the Bluetooth button to the dashcam? How to lock a video?

    Long press the Bluetooth button till the red light turns blue. Then you can press Bluetooth to take a picture and lock videos.

    You can also press the yellow triangle button on the camera to locl videos.

    Once triggered by G-Sensor, the camera shall also lock videos automatically. 

  • What is the difference between A229 Duo and A229 Pro?

    Outward: 1. A229 Pro gives up an external microphone port instead of a 3.5mm port for the interior camera. 

    2. The power port on the side of the camera is also used for the rear camera.

    Specs: 1. A229 Pro can support three channels: Front+Interior+Rear. 

    2. A229 Pro adopts Sony Starvis2 IMX678 8MP Sensor on the front and Sony Starvis2 IMX675 5MP Sensor on the rear camera, uses IMX307 2MP Sensor on interior camera.

    3. The GPS Module for A229 Pro is equipped with Quad-Mode GPS that will bring ultra-precise GPS data and a stronger GPS signal. 

    4. Interior IR camera applies IR cut and a photoresistance that enables the camera to capture sharp black and white image details in the cabin.

    Functions: Except for the functions on the A229 Duo, the A229 Pro can support voice control and HDR on three channels.

  • Can I use the accessories for A229 Duo on the A229 Pro?

    1. HK4 Hardwire kit: Yes, it can be used with A229 Pro.

    2. GPS Module: No, the GPS module for A229 Pro is equipped with Quad-Mode which has better performance in locking a GPS signal and obtaining ultra-precise GPS data.

    3. Rear Cable: No, the rear cable for A229 Pro is a type-c to type-c design which is totally different from the coaxial rear cable with A229 Duo.

    4. CPL: Yes, they use the same CPL.

  • Why is the live video feed black? And app not working?

    The issue may happen with some iPhones. 

    Please try to disable the VIOFO APP from accessing cellular data in the setup as below pic.

    There is a detailed passage  if you have other app issue.

    WIFI & APP Tips

     

  • Can i install the camera on another car?

    Yes, the camera body can be detached from the GPS mount easily. 

    If you have used the static sticker, you can move the whole camera easily.

    How to use Static Sticker

    Here are the accessories you may need to install the camera on other cars.

    A229 Accessories

  • How Does Parking Mode work?

    First, as the camera needs a constant power supply to record, you need the hardwire Kit (HK4) and fuse tap to take electricity from your car battery, connect the red BAT cable to a port with constant power and the yellow ACC cable to the accessory port (no power when the engine is off), the ACC cable can detect voltage change and then send a signal to the camera, so the camera can switch between parking mode and driving mode freely.

    Here is s simulation video.

    Please note that hardwire Kit (HK4) and fuse tap needs to be purchased separately.

  • What is the use of the transparent stickers?

    The transparent stickers are static stickers, which can be attached to your car windshield before installing the camera.

    How to use Static Sticker

  • Why is the camera so hot when recording?

    It is normal for the camera to get hot during recording, The dashcam can sustain temperature within -10℃~65℃(5℉~149℉). 

    We suggest not exposing the dashcam to direct sunlight or too high-temperature surroundings for too long, it may cause the camera overheating.

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Downloads

Firmware

How to update firmware:

Format the card first and then download the bin file to the the card and power the camera with card inserted.

Firmware Update

FWA229P.bin (63.13 MB) Download
Change Log for V1.2_240227

1. Optimized: IQ and Bluetooth connection

2. Fixed: Missing frames when the video clip is beyond 4GB

     Wrong voice notification when entering parking mode

      Other bugs

3. Added: OTA updates in the APP

    Options to disable the GPS in the parking mode

     Options to turn off HDR stamps

Firmware(Rear Camera)

How to update firmware:

Format the card first and then download the bin file to the the card and power main body with rear camera plugged and card inserted, then wait for its updating.

Firmware Update

EthamTxFw.bin (4.44 MB) Download
Change Log for V1.0_231207

1. Fixed: Rotate and exposure settings cannot be kept after powering off.

2. IQ updated.

3. Other bugs fixed.

Contact Us

Contact Us

Office Hours: Mon-Sun 8:00-24:00(GMT+8)

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Email Support

Support@viofo.com

Phone Service

+86 755 8526 8909 (CN)