SD Card problem

chaz93

New Member
Joined
Jul 23, 2017
Messages
10
Points
0
Hello everyone,
I bought a Gitup 2P (panasonic processor) and a Samsung Evo+ (64gb)

Here is my problem:
The camera works fine, the files are on the camera, everything is ok.
So I put the sd card on my iMac and there's NOTHING.
I put again the sd on the camera, no video.

It seems the camera deletes the video anytime I turn it off.

I tried everything:
format the card from the camera, format from the mac with the utility tool (to fat-32)
and even download the new firmware.
I don't know how to do, please help me.

Thank you so much
 

Alistair Parsons

Well-Known Member
Joined
Dec 25, 2015
Messages
861
Points
93
what happens if youplug camera in to mac using cable and setting camera to storage mode. therby making camera a usb card reader

also what happens ifturn off camera,unplug battery etc,put card backin and turn on without plugging card in to mac

I suspect mac as causing the isue
 

chaz93

New Member
Joined
Jul 23, 2017
Messages
10
Points
0
I tried as you told me and it works!
But how can I do if anytime I turn off the camera, it deletes everything?

Edit: I turned off the camer after doing this and there's still the problem, it says "No file"
 

Alistair Parsons

Well-Known Member
Joined
Dec 25, 2015
Messages
861
Points
93
ok,so if you plug in to mac you can transfer via usb, but if you turn camera off and on, you cant.
Very odd...
 

chaz93

New Member
Joined
Jul 23, 2017
Messages
10
Points
0
Yes, the camera (I think) removes everything by turning off.
How can I do?
 

Alistair Parsons

Well-Known Member
Joined
Dec 25, 2015
Messages
861
Points
93
how old is camera,it may need to go back
have you tried a different 32gb or less card
 

chaz93

New Member
Joined
Jul 23, 2017
Messages
10
Points
0
I bought it a month ago, never tried before because I hadn't the card yet.
It's new!
I tried even with a samsung 32gb evo normal, nothing

I can't go back, it passed a month..

By the way, are there maybe some settings wrong that are making problems?
 

chaz93

New Member
Joined
Jul 23, 2017
Messages
10
Points
0
Maybe you didn't read but I can't.
I bought on Amazon and it passed a month.
I have to solve it
 

Alistair Parsons

Well-Known Member
Joined
Dec 25, 2015
Messages
861
Points
93
contact gitup directly, they may be able to help.
try formating the 32gb in the cameraand try on that...
or format the 32 as fat via mac
 
Top